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FAQ

Looking for a bit more information about our services? Here is a collection of some questions we usually get asked by our clients for your convenience. If you have any other questions, please let us know.

Which Payment Methods Do You Accept?
We accept Cash, Check, Zelle, Credit card-(square), and Venmo.

How can I prepare before having my house cleaned? 

We kindly ask that you pick up as much as you can, for example shoes, clothes or toys off the floor. For your privacy we do not open drawers, closed closet doors, or any cabinets without permission. Having things picked up before having us come makes the clean faster, easier and more convenient. 

Clean Kitchen

How often can you clean my house? 

We offer weekly, bi-weekly, monthly, one time cleans, and move in/move out cleans. 

How do you go about sanitizing supplies in between cleans?

We understand that germs can be very harmful and cause diseases, with that being said everything we use is either disposable or able to be disinfected with special chemicals to kill the germs. We have more than one of each cleaning item. For example we have more than one vacuum. Although we change and wash filters, there are specific vacuums used in homes with dogs/cats and the other ones for houses with no pets as some clients can be allergic to animals. We carry more than one swiffer duster for the floors. We also carry enough rags in order for us to use clean disinfected ones each time we clean your home. We are constantly washing our hands. We always use paper towels to wipe down toilets and NEVER any rags. 

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How much do you charge? 

Everyones home is different! We base price off scope of work, condition of the home, and frequency of cleaning. We schedule a walk-through of your house or apartment before cleaning it for a free estimate! Please keep in mind that the estimate given is good for up to 25 days from initial estimate appointment made. We take pride in delivering high-quality work, and our prices reflect the value we provide. 

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What is the difference between a basic clean and deep clean?

Basic clean ​includes 

  • Dusting : surfaces, furniture, blinds, ceiling fans, air vents, and baseboards

  • Sweeping : all floors 

  • Mopping : all floors 

  • Vacuuming : carpet, rugs 

Kitchen :

  • Wiping countertops

  • Wiping backsplash

  • Wiping outside of fridge

  • Cleaning stovetop and grates

  • Wiping outside of oven

  • Wiping inside and outside of microwave

  • Scrubbing, rinsing and drying sink + faucet

  • Wiping outside of dishwasher

  • Taking out trash and changing bags + wiping trash bin area

  • Wiping dining room table and chairs

  • Cleaning other kitchen appliances such as coffee maker, toaster, etc. 

  • Dusting any other surfaces such as light fixtures bar stools etc. 

Bathrooms :

  • Scrubbing, rinsing, and drying showers

  •  Toilets: disinfecting inside outside, and around the bottom

  • Taking out trash and changing bags + wiping trash bin 

  •  Wiping mirrors, countertops and backsplash

  • Scrubbing, rinsing and drying sinks/faucets

  •  Cleaning toothbrush and soap holders

  • Scrubbing, rinsing, and drying bathtubs

  •  Folding or changing out towels

  • Dusting any other surfaces

  • Sweeping floor mats

                               Things we don't do: 

  • Clean carpets 

  • Iron clothes

  • Laundry

  • Cooking

  • Organize (we are not professional organizers)

  • Window washing 

Deep clean involves 

  • Dusting : surfaces, blinds, ceiling fans, air vents and baseboards

  • Sweeping : all floors

  • Mopping : all floors 

  • Vacuuming : carpet, rugs  

Kitchen :

  • Wiping countertops

  • Wiping backsplash

  • Wiping outside of fridge

  • Cleaning stovetop and grates

  • Wiping outside of oven

  • Wiping inside and outside of microwave

  • Scrubbing, rinsing and drying sink + faucet

  • Wiping outside of dishwasher

  • Taking out trash and changing bags + wiping trash bin area

  • Wiping outside of cabinets + handles 

  • Wiping dining room table and chairs

  • Cleaning other kitchen appliances such as coffee maker, toaster, etc. 

  • Dusting any other surfaces such as light fixtures bar stools etc. 

Bathrooms :

  • Scrubbing, rinsing, and drying showers

  •  Toilets: disinfecting inside outside, and around the bottom

  • Taking out trash and changing bags + wiping trash bin 

  •  Wiping mirrors, countertops and backsplash

  • Scrubbing, rinsing, drying sinks/faucets and taking out pop-up stopper in sink to clean it plus around and inside drain

  •  Cleaning toothbrush and soap holders

  • Scrubbing, rinsing, and drying bathtubs

  •  Folding or changing out towels

  • Dusting any other surfaces

  • Sweeping floor mats

  • Wiping outside of cabinets + handles

  • For move in and move out cleans the house should be empty with no furniture besides appliances in order for it to be prepared for the next owner. 

Extras:

  • Windows from inside

  • Dusting and wiping down baseboards

  • Cleaning door knobs

  • Try to remove mold and built up soap scum 

In general a deep clean requires more time and focus to clean the crevices of each thing. 

Extras for additional cost ​​

  • Inside fridge starting at $45+

  • Inside dishwasher starting at $35+

  • Inside cabinets starting at $40+

  • Outside of cabinets starting at $40+

  • Inside of oven starting at $45+

  • Interior of windows $5 each

  • Bed making $5 each bed

  • Dishes starting at $15+

  • Underneath couch cushions starting at $10+

  • Extra rooms $20+

  • Extra bathrooms $30+

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